A visit to an emergency can be stressful. At Jeffery Hale, our emergency is for people of ALL ages – from children to seniors.

Our qualified team of physicians, nurses and other health care professionals will do their best to make your visit as brief and pleasant as possible

If you would like to speak to a nurse or you need a family doctor, please read the page: Before you go to the emergency

Emergency Opening Hours

Seven days a week, 8:00 a.m. to 8:00 p.m.  Notice!  Outside of these hours, please go to another emergency if you believe your state of health requires it.

Wait Time

The wait time to see a doctor at the Jeffery Hale emergency can be several hours. We provide care on the basis of triage, not on a first-come, first-served basis. In other words, priority is given to clients whose health is at the highest risk. Our staff cannot predict your wait time, nor can we tell you the number of patients ahead of you.

To learn more about triage and the wait time, please open the pamphlet called Emergency Department. Thank you for your patience and understanding. 

If you bring your laptop or another portable device with access to the Internet, while you are waiting, we provide free Wi-Fi wireless network access in the waiting room at our emergency.  Please note, however, that you cannot use your cell phone or other portable device while in a consultation room or the observation area.  Thank you for your cooperation.


The Jeffery Hale emergency is located at 1250 chemin Sainte-Foy in Québec City on the main floor (open level 1 floor map).

How to Reach Us

To reach the emergency reception, please call 418 684-JEFF (5333), ext. 0